RF-ITV Tracking Portal AMIS

Frequently Asked Questions

Table of Contents
  1. What is RF-ITV and what can it do for me?
  2. I'm new to the RF-ITV Tracking Portal. How do I get started?
  3. How do I log onto the RF-ITV Tracking Portal?
  4. What's the difference with the terms Site, Location, and Interrogator?
  5. I need to register a read site. What do I name it?
  6. How do I use Google Earth to track shipments?
  7. What is the difference between Google Earth (NIPRNET) and Google Earth (non-NIPRNET)? Which one should I use?
  8. How do I return to the Home Page from any screen on the Tracking Portal?
  9. Where do I access TIPS Read or Write so I can download it?
  10. What can be done about the battery life of RFID tags in freezing weather? When in use, the batteries die very quickly. The shipments can no longer be tracked through the pipeline when the batteries die.
  11. What is the difference between a normal "AA" battery and a RFID tag battery?
  12. Why did the lithium battery size for the RFID Tag change?
  13. What is the battery life of the lithium battery?
  14. Why do I see periodic LOW BATT (Low Battery) at some read events but not all read events in the status column on the event log of the tag?
  15. Where do I turn in tags if I do not need them?
  16. How do I order RFID tags and other RFID equipment?
  17. My question wasn't answered here or anywhere else on the Web site. Where else can I get an answer?

  1. The Radio Frequency-In Transit Visibility (RF-ITV) Infrastructure is the worldwide network of Radio Frequency Identification (RFID) read and write stations and associated computers, servers, software, and communications capabilities used for tracking of RFID tagged shipments in the US military supply chain. RFID sensor stations are typically found at supply and transportation nodes such as depots, terminals, ports, supply support activities, and even some manufacturing facilities. The RFID sensor stations collect RF-ITV data and forward it automatically to regional ITV servers. You can then log into this Web site and track one or more shipments.

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  2. I'm new to the RF-ITV Tracking Portal. How do I get started?

    After logging into the RF-ITV Tracking Portal, try our Getting Started page accessible via the "Getting Started" link located in the footer.

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  3. How do I log onto the RF-ITV Tracking Portal?

    Users can log into the RF-ITV Tracking Portal, on any of the regional servers, via one of the following three methods: (1) CAC Login (2) ITV Account (3) ITV-Lite Account. Each method is described here.

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  4. "Restricted Access Only" Apps - It controls a user's ability to launch web applications that are "restricted access only" applications, such as the STS Track Admin web application

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  5. What's the difference with the terms Site, Location, and Interrogator?

    In the RF-ITV system the words Site and Location have special meaning:

    Site -- represents the particular geographic point where an RFID sensor device is located. The hardware involved at a site is called an RFID Reader or Interrogator or a Tag Docking Station. These following names are either text or an ID that represent sites: Site Name, Interrogator ID, Interrogator Name, Interrogator Description, FDU (Field Data Unit), Read Station, Write Station. An example of a site name (or interrogator name) is "BRAGGR3". Note: Within the TIPS Read and TIPS Write software the terms "Device Name" and "Device Description" (a geographic description of what Device Name is) are used.

    Location -- a geographic collection (or grouping) of Sites. Most of the time a Location is a military base, a port name, etc. An example of a name for a Location is "BRAGG". Note: Within the TIPS Read and TIPS Write software the term "Site/Post Location" is used.

    For both of these terms, see the RF Device Registration Naming Convention document to use for registering FDUs.

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  6. I need to register a read site. What do I name it?

    The RF Device Registration Naming Convention document contains all the instructions and information you need to name the devices appropriately. If you have any questions about the standards, the AMIS RF-ITV Service Desk will gladly answer them.

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  7. How do I use Google Earth to track shipments?

    First, you should download Google Earth. The toolbar menu "Tools and Support" contains the links to download Google Earth Web Plug-in and Google Earth Client. Once you download the application, you are able to launch many of the shipment tracks in Google Earth. Look for Google Earth icons next to shipments. If you see one, then you are able to view the shipment track in Google Earth.

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  8. What is the difference between Google Earth (NIPRNET) and Google Earth (non-NIPRNET)? Which one should I use?

    After logging into the RF-ITV Tracking Portal, see "Google Earth Downloads" for the explanation. It can be accessed via the menu bar by selecting "Tools and Support > Tools > Google Earth Downloads".

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  9. How do I return to the Home Page from any screen on the Tracking Portal?

    To return to the Home Page or Login Page, click on the top banner (RF-ITV Tracking Portal section).

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  10. Where do I access TIPS Read or Write so I can download it?

    To download the latest version of TIPS, you must contact the AMIS RF-ITV Service Desk for the web address (url). Click here to get the AMIS RF-ITV Service Desk contact info.

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  11. What can be done about the battery life of RFID tags in freezing weather? When in use, the batteries die very quickly. The shipments can no longer be tracked through the pipeline when the batteries die.

    All batteries depend on a chemical reaction to push electrons; most of these chemical reactions happen faster and freer at warm temperatures (perhaps between 60F and 100F) so a really cold battery cannot keep up with demand because electrons are moving much slower. Cold enough and it won't work at all. Usually it will be fine when thawed again.

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  12. What is the difference between a normal "AA" battery and a RFID tag battery?

    An "AA" battery distributes 1.6 volts while a RFID tag battery distributes 3.6 volts or more. That's twice the power.

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  13. Why did the lithium battery size for the RFID Tag change?

    The new battery provides more battery mass and prevents pilferage.

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  14. What is the battery life of the lithium battery?

    The vendor-specified shelf life of the battery is five years. When in use, it is estimated to last three years (at two reads per day or approximately 1500 total pings).

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  15. Why do I see periodic LOW BATT (Low Battery) at some read events but not all read events in the status column on the event log of the tag?

    When interrogating the tag, the interrogator measures the signal strength received from the tag. If that strength falls below a certain threshold the interrogator assumes the tag may have a low battery. Unless the readings are consistently low this is probably not the case. Environmental and physical factors at that particular site are most likely degrading the signal strength causing the interrogator to "assume" the tag has a low power battery.

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  16. Where do I turn in tags if I do not need them?

    During the ISO migration of RFID tags, it is important to keep tags in the distribution pipeline in order to provide uninterrupted support to the Warfighter. Since the 400-series tags will still be usable for quite some time, return any unneeded or excess 400-series or 600-series tags to your Unit Movement Officer (UMO), Supply Support Activity (SSA), or return them to the following address:

    For excess RF tags in CONUS, return tags to either:
    SW3100
    Transportation Officer
    DDSP New Cumberland Facility
    Building Mission Door 113 - 134
    New Cumberland, PA 17070-5002

    SW3224
    Def Dist Depot San Joaquin
    Receiving Warehouse 10
    25600 South Chrisman Road
    Tracy, CA 95376-5000

    For excess RF tags in EUCOM, return tags to:
    US Depot Germersheim
    TCSP-EATTN DDDE DE BLDG 7976 F-WHS
    DSN: (314) 378-5032
    Vorwerk Friedrich Str. 07274-965086
    Lingenfeld DE 67360

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  17. How do I order RFID tags and other RFID equipment?

    Contact the COR on the AMIS website listed under the Contracts link.

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  18. My question wasn't answered here or anywhere else on the Web site. Where else can I get an answer?

    Contact the AMIS RF-ITV Service Desk to speak to a live person.

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